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Terms and Conditions

1. Confirmation

When we have received your Order, you will receive an email confirming your Order. We reserve the right, without legal consequences and at our discretion, to cancel your order. Should we be unable to deliver in accordance with the terms in the confirmation of your order, we will inform you, and if possible, offer you an alternative product.

2. Trade with Private Individuals

server-parts.eu Kft. only deals with companies that have a valid VAT number and does not transact with private individuals. Our prices are always stated without VAT.

3. Payment

server-parts.eu Kft. offers the following payment option:

Bank Transfer:

We accept payment via bank transfer.

Bank Details:

Bank: Erste Bank Zrt.
HUF: Bank account number: 11600006-00000000-94629141
EUR: Bank account number: HU42 1160 0006 0000 0000 9462 9172

5. Product Specifications and Condition

Unless otherwise stated, all products offered for sale are refurbished or pre-owned products. All our refurbished hardware is extensively tested, cleaned, and covered with our "Test First, Pay Later" policy. All specifications made available by us are indicative, and deviations may occur. You are only obliged to accept such deviations if these do not have a significant negative value deterioration for the product. If you require a new factory-sealed product, please contact us here to receive a quotation.

6. Tax (VAT) Exempt Purchasing

For companies purchasing outside of Hungary, we offer VAT (tax) free purchases to the extent permitted by law. In order to qualify for VAT-exempt purchases, a valid company VAT number must be supplied during the checkout process. VAT (Tax) free prices do not include service, payment, and delivery charges. For questions regarding VAT-exempt purchases, please contact us here for further information.

7. Local Tax (Import Duties)

Please note that local charges (customs duty, sales tax) may apply, depending on your region and local import rules. All charges concerning import are the responsibility of the purchasing company. We cannot and will not lower the package's value on the customs declaration to help you avoid additional charges. Please contact us here for further questions.

8. Delivery (Shipping)

All purchased items are dispatched as soon as possible. For all European orders, a shipping fee of €15 (Standard shipping) or €25 (Express shipping) will be added if not offered otherwise. For orders shipped outside of Europe, shipping charges may vary. server-parts.eu Kft. uses UPS and DHL for most small parcel deliveries. For larger shipments, a courier service may be required. The order is expected to be delivered in accordance with the delivery date set out in the order if any, but the delivery time is indicative, and delays may occur.

9. Export Controls and Sanctions

It is your responsibility as the buyer of the products to ensure compliance with applicable export control rules when re-exporting the products. The products may be subject to U.S. export control rules ("U.S. EAR"), which must be complied with. It is also your responsibility to ensure compliance with applicable EU and UN sanctions. Therefore, you must ensure that the products are not transferred to an entity (person, company, association, etc.) that is directly or indirectly covered by EU and/or UN sanctions. Possibly the U.S. sanctions also apply and must be adhered to. Transfers of the products may not be made directly or indirectly to the following countries and geographic areas: North Korea, Iran, Crimea, Russia, Belarus, Syria, Yemen, Libya, Kazakhstan, Kyrgyzstan, Iraq, Georgia, Armenia, Afghanistan, Sevastopol, Donetsk, Luhansk, Zaporizhzhia, and Kherson.

10. Retention of Title

All products provided under an Order are subject to retention of title. We retain full legal title to and beneficial ownership of each unit notwithstanding the delivery to you and possession and use of the unit by you. The retention of title remains in force until you have paid the total remuneration for the affected unit, including applicable interest, costs, and expenses.

11. Breach and Remedies

You must examine the product without undue delay from the time of delivery. Your remedies for breach, including for defects and delay, expire if notice hereof is not received without undue delay after the breach was discovered or ought to have been discovered. Our liability for breach, including for defects and delay, expires no later than 12 months after the time of delivery of the product in question and in any case no later than one month after the time when the breach occurred. Should your product have a defect (defect at the time of delivery) within the given warranty period, please contact us here for return instructions. To the extent we fail to remedy a breach, you may claim a refund of the purchase price. You have no further rights due to defects in the product. If you report a non-existing or non-reproducible defect, we may claim payment for the time and materials spent in relation hereto.

12. Warranty

All our products come with a warranty of up to five years, starting from the date of purchase unless otherwise stated. This warranty covers any defects in materials or workmanship that may occur during the normal use of the product. Please note that our warranty does not cover any damage caused by misuse, accident, or unauthorized modification or repair. Additionally, our warranty is limited to the cost of the product and does not cover any indirect or consequential damages, including lost profits, data loss, or other economic losses. To make a warranty claim, please contact our customer service team at info@server-parts.eu with your order number and a detailed description of the issue you are experiencing. We will work with you to troubleshoot the problem and provide a solution, which may include repair, replacement, or refund, at our discretion. Every replacement or repair is done at server-parts.eu Kft. in Budapest, Hungary. server-parts.eu Kft. cannot do any repair or replacement at your location.

13. Limitation of Liability

We are not liable for any indirect or consequential damages, including your lost profits or revenues, anticipated revenues, operating loss, loss of goodwill, business interruption, diminished business value, or loss of data. Our liability in respect of any matters arising out of or in connection with an Order, whether based on contract, indemnity, statute, or otherwise, is limited to an amount corresponding to 100% of the payments received by us under the order. The limitations of liability do not limit our liability in relation to gross negligence, willful misconduct, or fraud.

14. Product Liability

To the extent permitted by law, we have no liability arising out of any injury to individuals or property as a result of the ownership, possession, or use of any product manufactured, sold, leased, or delivered by us.

15. Force Majeure Event

We are not in breach of any obligation to the extent and for the duration prevented from performing the obligation due to a force majeure event. Force majeure events include acts of God, war, mobilization, breakdown of telecommunication/infrastructure, external security events (e.g., hacker attacks, attacks by computer viruses, or other third-party destructive behavior) and similar conditions, health and safety restrictions and recommendations issued by public authorities, pandemics, epidemics, natural disasters, strikes, lock-outs, fire, damages to production plants, import and export regulations, and other unforeseeable circumstances beyond the control of the party concerned.

16. Returns

Should a product require returning to us for any reason, you must contact us before returning the product here. After we have received notification of your product return, you will receive a return merchandise authorization (RMA) number with shipping instructions via email. After receipt of your RMA number, you have 14 days to return the product to us. server-parts.eu Kft. reserves the right to reject your RMA should the goods be returned outside of the 14-day return period. The RMA number must be clearly referenced on the packaging of the returned goods. Upon approval of your claim, a similar (non-defective) product will be sent. If we are unable to provide a product replacement, you won't be charged. More information on our Return Policy can be found here.

17. Newsletter Subscription

This policy explains how we (server-parts.eu Kft.) use any personal information we collect about you when you register to receive email newsletters from us. By subscribing to our newsletter, you consent to the collection, retention, and use of your personal information in accordance with the terms of this policy. The aim of our newsletter service is to keep our customers and visitors updated on the latest news, special offers, and information about our products and services. The subscription to our newsletter service is not mandatory.

Frequency:

The frequency of the newsletter issues will be once every two months.

Limited Liability:

We reserve the sole right to either modify or discontinue the newsletter at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. We also reserve the sole right to unsubscribe users/visitors from our newsletter service without notice. We will do so with any subscriber

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